Frequently asked questions
You can order in two ways:
Order from our online shop:
Browse our catalogue of shop cakes.
Select your cake, personalize it with add-ons or a message, and place your order online.
Most cakes require 48-hour notice, unless otherwise specified.
On occasion, we may be able to fulfill orders within 24 hours—please call 07700 3660 31 to check availability before placing an order.
Request a bespoke cake:
Submit a bespoke request via our contact form.
You will receive a response within a few hours with price quotes, design ideas, and availability.
Once confirmed, payment can be made online to secure your order.
Our pickup hours are:
Monday – Friday: 8 AM – 6 PM
Saturday & Sunday: 8 AM – 2 PM
For transportation, cakes should be kept cool and level. For stacked cakes, we recommend bringing extra help to hold them securely. Whenever possible, take your cake directly to the event venue. Cake transportation and storage instructions will be provided at pickup.
Yes! We are based in St. Brelade, Jersey, Channel Islands and offer island-wide delivery for £4.
For hand-decorated cookies, we also offer postal delivery to the UK and Ireland—please email danielleschausberger@gmail.com to inquire.
While we take great care in handling ingredients, please note that most bakers do not operate in certified "free-from" environments.
We can exclude specific ingredients upon request.
However, we cannot guarantee that trace amounts of allergens (e.g., nuts, gluten) are not present.
If you or your guests have severe allergies, please consider this before ordering.
It is the buyer’s responsibility to ensure the cake is suitable for those who will consume it.